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Youth Residential Support Worker

17/03/2025
07/04/2025
Permanent - Part Time
Brunswick West Refuge
Operations

Hope Street Youth and Family Services Limited ("Hope Street") is a secular community organisation that provides specialist crisis accommodation, short term housing and support services to young people and their children experiencing, or at risk of, homelessness.

Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to be a part in ending youth homelessness, join our team of 50 people across 6 sites in the Northern and Western metropolitan regions, who are passionate about making a difference in the lives of young people and young families.

 

Job Description

ON A DAY-TO-DAY BASIS, YOU WILL:

  • Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training.
  • Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities.
  • Complete client file notes as needed and assist with administration duties for seamless operation of the program.
  • Foster a safe space, assist and motivate young people to be at their best day to day and to achieve their self-determined goals. This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes with young people and young families.

Desired Skills and Experience

  • You have a bachelor’s degree qualification in Social Work, Youth Work, Psychology or other health/welfare related area.
  • You have work experience in youth focused practice frameworks such as strengths based or trauma informed practice
  • You have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness
  • You have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness
  • You pride yourself on your ability to motivate and advocate for clients to achieve outcomes
  • Competent using the full suite of Microsoft applications
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