Hope Street Youth and Family Services Limited ("Hope Street") is a secular community organisation that provides specialist crisis accommodation, short term housing and support services to young people and their children experiencing, or at risk of, homelessness.
Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to be a part in ending youth homelessness, join our team of 50 people across 6 sites in the Northern and Western metropolitan regions.
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Job Description
We are looking for a dedicated Youth Specialist for a permanent full-time position working a regular fortnightly work pattern in Brunswick West. In this role you will provide specialist case management support to young people and their families, within a holistic client focused approach that includes housing, health, employment, education and community participation.
You will proactively engage, motivate and support the young person to identify and work towards achieving their goals. Your relationships with key support services will enhance young people’s connections to those services. You will maintain accurate client records compliant with DFFH requirements.
Desired Skills and Experience
You have a bachelor’s qualification in Social Work, Youth Work, or other health/welfare related qualifications.
Demonstrated experience and highly engaging to respond to young people with needs via responsive outreach model, and case management framework.
Strong experience in Case Management, Child, Youth and Family Services.
Extensive experience of current theoretical approaches and frameworks for working with highly vulnerable young people and their families, including strengths-based approaches.
Strong ability to capacity build with diverse and inclusive community services e.g. LGBTQI, Drug & Alcohol, Policing Units (proactive units) Legal services, Indigenous Services.
Strong ability to engage, motivate and support young people with complex needs within a case management framework and client-centred strengths-based, trauma-informed practice.
Strong relationship building skills which enables you to motivate young clients to achieve meaningful goals within a case management framework.
Highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
Strong competency using Microsoft and Case management applications.